TERMS AND CONDITIONS FOR PACKAGE

1. Lump sum payment of 29 THB per billing cycle (excluding VAT)
2. The selected package and service fee will be activated upon receiving SMS confirmation.
3. dtac Business Service is a cloud-based internet security solution that helps to protect subscribers from online threats, including phishing, botnet, and malware that enables the subscribers to connect securely during using dtac’s cellular network from any device regardless of the location within Thailand territory without requiring additional software installations.
4. This service is not available while the Customer’s mobile device is roaming in other countries outside Thailand.
   
   

TERMS AND CONDITIONS FOR DTAC BUSINESS MOBILE WEB SECURITY SERVICE

1. SERVICE DESCRIPTIONS
   1. dtac Business Mobile Security Service (the “Service”) is a cloud-based internet security solution that helps to protect subscribers from online threats, including phishing, botnet, and malware that enables the subscribers to connect securely during using dtac’s mobile/cellular network from any device regardless of the location within Thailand territory without requiring additional software installations.
   2. The Service is provided on a subscription basis according to the details terms as specified in the Service Order. The Service is available for 24 hours per day, 7 days per week and 365 days per year, but the Service is not available while the Customer’s mobile device is roaming in other countries outside Thailand. The Service Fee will be charged when the Service is used only (excluding roaming period)
   3. The Service does not include the following:
      • Troubleshooting/technical support the Customer’s locations and devices.
      • Setting up the Customer’s equipment and devices.
      • Technical support on setting up or usage of the Customer’s equipment or devices.
   4. Multimedia Messaging Service (MMS) will not be workable during using the Services. However, MMS feature will be back to normal use upon the Customer cancels the Service,
   5. The Customer acknowledges that the Service is provided on “as is” basis and the Company does not guarantee or warrant that the Service will detect or mitigate all possible attacks, or other threats.
   6. The Customer can unsubscribe the Service by sending USSD *590*10#, or request to dtac business call center 1431.
   7. If the Customer has any questions or requires any support that the Customer cannot resolve, please contact dtac business call center 1431.
2. INVOICING AND PAYMENT OF USING SERVICES
   1. The Customer shall pay the Company the applicable Service Fee as set forth in the Service Order issued by the Company and accepted by the Customer. Unless otherwise set forth on such Service Order, the Service Fee shall be payable within thirty (30) days after the date of Company’s invoice.
   2. If the Customer fails to meet the deadline for payment indicated in the invoice, the Customer will pay a late payment charge on due amounts at the rate 18% per annum calculated for each day of default until full settlement. The Customer shall be responsible for all reasonable costs and an attorneys’ fee incurred by the Company in the collection of any overdue amount.
3. TERM, TERMINATION AND SUSPENSION OF SERVICES
   1. Term
      The subscription to the Service will be effective as of the earlier of: (a) the date Customer accepts the Service Order, or (b) the date the Customer first accesses or uses the Service, and will continue in force until the term set forth in the Service Order has expired, unless and until terminated as provided in this Agreement.
   2. Termination for Breach
      Either party may terminate this Agreement (i) thirty (30) days after providing written notice to the other party of a material breach of its obligations under this Agreement if such breach remains uncured at the expiration of such 30-day period, or (ii) immediately upon written notice if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.
   3. Effect of Termination
      If this Agreement terminates, then the rights granted hereunder by any party to the other party and the Customer’s right to use the Service will cease immediately.
   4. Suspension of Services
      Without prejudice to the Company’s right under Section 3.2 (Termination for Breach), if Customer is in breach of its payment obligations under this Agreement and has failed to cure such breach within the period determined by the Company, the Company may suspend the Service until such breach is cured.
4. LIMITATION OF LIABILITY:
   IN NO EVENT SHALL THE COMPANY BE LIABLE FOR DAMAGES RESULTING FROM LOSS OF USE, DATA, PROFIT OF BUSINESS, OR FOR ANY SPECIAL INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, WHETHER ARISING IN ANY ACTION OF CONTRACT, TORT OROETHER LEGAL THERORY. THE COMPANY’S LIAIBLITY FOR DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION (IN CORTACT OR TROT), SHALL BE LIMITED TO THE SUBSCRIPTION FEE STATED IN THE SERVICE ORDER THAT CAUSED DAMAGES OR ARE THE SUBJECT MATTER OF THE CAUSE OF ACTION.

5. Data Privacy

   1. Definition
      

      “Personal Data” means personal identifiable information as prescribed in the Personal Data Protection Act B.E. 2562 (2019) which includes but is not limited to name, address, phone number, identification number, location data.

   2. Processing of Personal Data
      The Company has the legitimate right in accordance with the Personal Data Protection Act B.E. 2562 (2019) in collection, handling and/or storage of the Customer’s Personal Data when it is necessary for taking specific steps and performing contractual obligations so as to providing the Service as requested by the Customer. Please note Company has the right to deny the Customer the Service if such information is not availed.
   3. Data Protection
      The Company is committed to respecting and protection the privacy of the Personal Data the Company collects from the Customer. Our privacy statement, as updated from time to time, explains how the Company treats the Customer’s Personal Data and measures taken protect the Customer’s privacy when the Customer uses our Service. This can be found on https://www.dtac.co.th/sustainability/th/privacy. If unable to access the link or the Company’s website, please reach out to us on any for our customer care channels to receive a copy
6. GENERAL PROVISIONS
   1. Assignment

      The Customer shall not assign or transfer its interest in the Service Order without written consent of the Company. The Customer acknowledges that the Company may assign the Service Order to a third party without written consent of the Customer.

   2. Waiver
      Any failure by the Company to require strict compliance with any provision of this Agreement shall not be constructed as a waiver of such provision, and the Company may subsequently require strict compliance at any time, notwithstanding any prior failure to do so.
   3. Severability
      In the event any provision of this Agreement is held by a court of competent jurisdiction to be contrary to the law, the remaining provisions of this Agreement will remain in full force and effect.